User logging and read reports
Being able to share information in a smart platform is all well and good, but knowing that information actually gets read is even better.
All user activity in our platform is automatically logged. With the built-in statistics module, managers can quickly create reports and get an instant overview of what’s happening in the system. With a few quick clicks, you can find out how many users are active, when they log on, who isn’t logging on often enough and who read what – or not.
All data can be accessed live through our API-interface.
Who did not read the latest policy change?
The flow of information throughout your network is absolutely crucial to efficiently drive your business towards expansion and profitability. If people act and make decisions upon incorrect or missing information, you risk operational discrepancies that potentially could expose the Franchisor to liabilities, but most likely damage the Brand and create bad customer reviews. That’s why it’s vital to know that all important information actually have been read by those intended. Marketing and campaigns, new policies and procedures and other important news all have an impact on how customers experience your brand. But they have to be communicated, implemented and verified to every corner of your network for that to happen.
Monitoring who hasn’t read important updates gives your management team the ability to act quickly, supporting the operator and solve the problem. Combining Read-reports and User-logins with our digital checklists feature provides a completely unique overview that the entire organization knows, understands and does the right things – every day.
Compliance and reporting
All data is available directly within our platform and you can create reports that can be printed or saved at any time. Reports can be created according to your needs on an overall network level or you can drill down to single page, file, location or user level.
With the statistics, you can require employees and franchisees to keep themselves up to date or specify that they for example need to have read at least 95% of the information shared with them.