When running a franchise business, keeping tabs on operations across your whole network can be an immense challenge. Naturally, we all like to...
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Why you need to be serious in giving your Franchise Intranet a name (1/2)
And how to get started Part 1/2 Google, Facebook, Dropbox, Starbucks. When you read these names, certain images come to mind: perhaps it’s the...
Chainformation’s in depth How-To guide on the intranet naming process (2/2)
Part 2/2 Naming your intranet is a process and it’s one that is integral to so many parts of your internal operations. Check out Part 1 in our...
3 Big Problems of Franchise Customer Experience You’ve Been Neglecting
If you’re a franchisor who is reading this, you might be concerned with your brand’s bottom line and flagging location performance. Or, what is...
Four ways to clean up your franchise issues
This Entrepreneur’s Franchise 500 list features 10 commercial cleaning franchises that have regularly claimed a spot in the top 200. As a niche ripe...
For franchises, one size does NOT fit all
The Ten Spot brainchild and CEO Kristen Wood could be accused of biting off more than she could chew. The guerilla, no-nonsense beauty bar and salon...
Franchising is: Teaching a New Dog Old Tricks
“We want to open big and stay big.” So says Tom Lewison, CEO of Wild Wing Cafe, a restaurant chain in the south and southeastern United States,...
When Your Franchise Brand Interferes with Your Company Brand, Expect Chaos
What’s in a (brand) name? Franchises are primary people driven. And it doesn’t matter what format your business takes on. Building a franchise with...
Are in-store variations in brand affecting your franchise revenue?
Can being a franchisor deliver on those visions of business growth, bankable, steady income and global expansion? Absolutely. And it doesn’t require...
Five on-site franchise issues affecting your bottom line
At some point, retailers, restaurants and cafes come across the same issues. Across formats and offers, there are patterns of “mediocrity” that...
Master these four C’s for franchise success
Franchises are “brands in motion” Whether global, national or local, they have a distinct identity with physical, “brick & mortar” locations....
How to fix a broken customer experience
The business challenge What is one of the biggest concerns that plague franchisors? The franchise model is a true-blue testament to a strategy of...