Our Blog
When the Franchise Manual Becomes the Most ‘Supportive’ Tool in the Office – or not!
Picture this: A franchisor proudly reminds the franchisee, “- You know you must keep the Franchise Manual in your office and use it for support.”...
E-learning and one-off training sessions are not cutting it when you need staff to be in sync with your Brand Standards
In industries where high staff turnover rates are the norm, such as hospitality and retail, it can be a challenge to maintain consistent levels of...
The beacon that guides franchisee operations – but is yours even turned on?
Embrace Digital to reach Operational Excellence across your network. At the heart of the franchising landscape lies a powerful partnership – the...
Why KPIs are important for franchisees, and how to make smart dashboards available for all.
KPI dashboards are tools that unite disparate data sources and provide at-a-glance visual feedback showing how your business is performing against...
Know-how drives Franchise performance. Compliance drives Predictable Customer Experience
A well-trained workforce with access to know-how and tools in the digital space will work smarter, more efficiently, and at greater speed. This is...
Why scaling a franchise is more profitable than just growing
You need to take the neccessary steps to succesfully scale a franchise As a franchisor, you may be focused on growing your franchise network, to...
So, they told you SharePoint was a fast and easy way to a Franchise Intranet!
Let’s be honest. Most of your franchisees and co-workers take their jobs seriously. Whether they are based at central office or in local outlets,...
Chainformation customer winning Swedish Franchise Gala awards
Chainformation congratulates our successful customers who took home four of the seven different categories this year. Over the years, many of our...
Move Your Ops.Manual from “Huh?” to “A-ha!”
Ever had the thought: "How come they don't read our Manuals...?" Well, let's just say that's not a very unique question among franchisors and...
Seven Important Principles for Driving Operational Quality Across Your Franchise Network
Everyone talks about quality – but what is it, and how can we make everyone in the network better understand it? But first and foremost: Our...
Are you still relying on Email for franchisee communications? Really, it’s 2021!
Franchisees tend to be thirsty for information from their parent company. Unfortunately, many franchisors agree, believing that “- the more we give...
Why too many communications apps will cause serious problems for your franchise network
Today’s workforce is under siege by a flood of communications apps. More than ever, our attention is scattered across a wide array of different apps...