Our Blog
Why KPIs are important for franchisees, and how to make smart dashboards available for all.
KPI dashboards are tools that unite disparate data sources and provide at-a-glance visual feedback showing how your business is performing against...
Why scaling a franchise is more profitable than just growing
You need to take the neccessary steps to succesfully scale a franchise As a franchisor, you may be focused on growing your franchise network, to...
So, they told you SharePoint was a fast and easy way to a Franchise Intranet!
Let’s be honest. Most of your franchisees and co-workers take their jobs seriously. Whether they are based at central office or in local outlets,...
Chainformation customer winning Swedish Franchise Gala awards
Chainformation congratulates our successful customers who took home four of the seven different categories this year. Over the years, many of our...
Move Your Ops.Manual from “Huh?” to “A-ha!”
Ever had the thought: "How come they don't read our Manuals...?" Well, let's just say that's not a very unique question among franchisors and...
Seven Important Principles for Driving Operational Quality Across Your Franchise Network
Everyone talks about quality – but what is it, and how can we make everyone in the network better understand it? But first and foremost: Our...
Are you still relying on Email for franchisee communications? Really, it’s 2021!
Franchisees tend to be thirsty for information from their parent company. Unfortunately, many franchisors agree, believing that “- the more we give...
Why too many communications apps will cause serious problems for your franchise network
Today’s workforce is under siege by a flood of communications apps. More than ever, our attention is scattered across a wide array of different apps...
Digital checklists ensure that campaigns are fully implemented across your franchise network
Most consumer-facing franchises are campaign-driven. Marketing teams have a simple goal: to attract more visitors to the store, café or restaurant...
Franchisors: In times of panic, get control of your internal crisis communication and support
In times of panic and crisis, you the Franchisor and your team will be a main supplier of the most important commodity for your entire network:...
Three major risks franchises face in quality control
When running a franchise business, keeping tabs on operations across your whole network can be an immense challenge. Naturally, we all like to...
How Franchisor/Franchisee communications impacts Customer Satisfaction and Brand Loyalty
A customer’s intention to repurchase or revisit and continue to do so can be predicted by customer satisfaction. But the linchpin between the two is...